StrategixAI About Us

Unlock the Power of AI-Powered Conversations

Engage, Convert, and Support Customers Seamlessly

See Conversation AI in Action

Prospecting Agent

Prospecting Agent

Automate outreach and appointment setting.

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Prospecting Agent Details

Our AI-powered Prospecting Agent revolutionizes your outreach efforts. It autonomously identifies potential leads, initiates contact, and seamlessly books appointments, freeing up your sales team to focus on closing deals.

Key Features:

  • Intelligent lead scoring and prioritization
  • Personalized outreach messages
  • Multi-channel communication (email, SMS, social media)
  • Automated follow-ups and nurturing
  • Seamless integration with your CRM and calendar
Website Chatbot

Website Chatbot

Engage website visitors and book appointments.

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Website Chatbot Details

Enhance your website's engagement with our AI-driven chatbot. It provides instant responses to visitor queries, guides them through your offerings, and facilitates appointment bookings, all while gathering valuable insights about your audience.

Key Features:

  • 24/7 availability for instant customer engagement
  • Natural language processing for human-like interactions
  • Customizable to match your brand voice and offerings
  • Seamless handoff to human agents when necessary
  • Integration with your booking system for real-time appointment scheduling
Customer Support Agent

Customer Support Agent

Provide instant answers to common inquiries.

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Customer Support Agent Details

Our AI Customer Support Agent ensures your customers receive prompt, accurate responses to their queries around the clock. It handles routine inquiries, freeing up your human support team to focus on more complex issues.

Key Features:

  • Instant responses to FAQs and common issues
  • Multi-language support for global customer base
  • Intelligent ticket routing for complex queries
  • Continuous learning from interactions to improve responses
  • Integration with your knowledge base and CRM
Post-Sales Support

Post-Sales Support

Follow-up and ensure customer satisfaction.

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Post-Sales Support Details

Enhance customer loyalty with our AI-driven Post-Sales Support. It proactively reaches out to customers, gathers feedback, addresses concerns, and identifies upselling opportunities, ensuring a positive post-purchase experience.

Key Features:

  • Automated follow-up sequences
  • Sentiment analysis to gauge customer satisfaction
  • Personalized product usage tips and tutorials
  • Early detection of potential issues or dissatisfaction
  • Intelligent recommendations for cross-selling and upselling
Appointment Reminders

Appointment Reminders

Automated reminders to reduce no-shows.

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Appointment Reminders Details

Minimize no-shows and maximize your schedule efficiency with our AI Appointment Reminder system. It sends timely, personalized reminders across multiple channels, ensuring your clients never miss an appointment.

Key Features:

  • Multi-channel reminders (SMS, email, voice calls)
  • Customizable reminder schedules and message templates
  • Two-way communication for easy rescheduling
  • Integration with major calendar systems
  • Analytics to track and improve reminder effectiveness

Why Choose Conversation AI?

Elevate your customer engagement with our cutting-edge AI-driven communication solutions.

Multi-Channel Support

Engage via SMS, Facebook, Instagram, Web Chat, and more.

Calendar Integration

Seamlessly book appointments without manual input.

Customization

Tailor responses to fit your unique business needs.

Automated Reminders

Reduce no-shows with automated appointment reminders.

24/7 Availability

Ensure instant responses any time, enhancing customer satisfaction and potentially increasing sales.

Data-Driven Insights

Leverage AI analytics to improve services and marketing strategies based on real-time data.

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Our Process

Step 1: Initial Consultation

  • 30-60 minute consultation via phone, Zoom, Google Meet, or in person if local.
  • Understand your business needs and intended use of Conversation AI.
  • Review and expand on information from the sign-up form.
  • Discuss specific use cases (appointment setting, customer Q&A, product support, etc.).
Initial Consultation Book a Consultation

Step 2: AI Training and Setup

  • Train the AI using your business's online resources.
  • Create a comprehensive, Wikipedia-style knowledge base for the AI.
  • Gather and integrate information from your website, FAQs, and other resources.
  • Ensure the AI is fully informed about your business to provide accurate responses.
AI Training and Setup Learn More

Step 3: Installation and Testing

  • Install the AI system into your business's infrastructure.
  • Upload the contact list provided by your business.
  • Conduct thorough testing to ensure the AI responds correctly to various inquiries.
  • Work with you to verify the AI's performance and make necessary adjustments.
Installation and Testing Get Started

Step 4: Deployment

  • Deploy the AI system for live use in your business.
  • Finalize the setup and ensure everything is running smoothly.
  • Make the AI operational, acting as a virtual assistant for your business.
  • Provide ongoing support and training if needed.
Deployment Contact Support

Our Success Stories

Golf Course and Country Club

River Bend Golf Course and Country Club

Revolutionizing Customer Support and Prospecting

River Bend Golf Course and Country Club

Revolutionizing Customer Support and Prospecting

Challenges:

  • High payroll costs for customer service
  • Inefficient business development processes
  • Limited reach for membership acquisition

Solutions Implemented:

  • 24/7 AI assistant for customer inquiries
  • Multi-channel support (Google reviews, Facebook comments)
  • Automated B2B advertising and prospecting
  • AI-driven neighborhood outreach for new members

Results:

  • Eliminated two employee positions, saving thousands in payroll
  • Reduced operational costs to less than $200 per month
  • Increased efficiency in finding new business partners
  • Streamlined membership acquisition process
Mortgage Broker

Mortgage Broker

Boosting Referrals and Client Engagement

Independent Mortgage Broker

Boosting Referrals and Client Engagement

Challenges:

  • Limited referral partnerships
  • Inefficient client engagement process
  • High costs for customer support

Solutions Implemented:

  • AI chatbot for prospecting referral partners
  • White-labeled AI features as lead magnets for real estate agents
  • Automated scheduling of partnership meetings
  • AI-powered client engagement throughout the mortgage process

Results:

  • Significant increase in valuable connections with real estate agents
  • Steady stream of referrals and business opportunities
  • Improved client relations with instant, accurate responses
  • Thousands of dollars saved in payroll costs
  • Increased potential for revenue generation

Frequently Asked Questions

What is Conversation AI?

Conversation AI is an advanced AI-powered chatbot that automates customer interactions, providing instant responses to inquiries across multiple communication channels such as SMS, Facebook, Instagram, and web chat. It helps businesses manage customer support, appointment bookings, and general inquiries efficiently.

How does Conversation AI work?

Conversation AI uses natural language processing (NLP) to understand and respond to customer queries. It can be trained using a business's online resources, creating a comprehensive knowledge base to provide accurate and relevant answers. It integrates seamlessly with various platforms, making it easy to deploy and maintain.

What are the main benefits of using Conversation AI?

The main benefits include:

  • 24/7 Availability: Provides round-the-clock customer support.
  • Cost Savings: Reduces the need for additional customer service staff, lowering operational costs.
  • Scalability: Handles high volumes of inquiries without compromising performance.
  • Personalization: Offers tailored responses based on customer data.
  • Proactive Engagement: Initiates conversations based on customer behavior to enhance engagement.

How is Conversation AI trained?

During the initial setup, our team uses your business's online resources, such as FAQs, product pages, and other relevant information, to train the AI. This creates a detailed knowledge base that the AI uses to answer customer queries accurately.

What channels can Conversation AI operate on?

Conversation AI supports multiple communication channels, including SMS, Facebook, Instagram, web chat, Google Business Profile, and live chat. This multi-channel support ensures that your business can engage with customers on their preferred platforms.

Can Conversation AI handle complex customer inquiries?

While Conversation AI is excellent at managing routine and frequently asked questions, complex or ambiguous queries may require human intervention. The AI can seamlessly transfer such queries to human agents when necessary, ensuring that all customer needs are met efficiently.

How does Conversation AI integrate with existing systems?

Conversation AI integrates seamlessly with various business systems like CRM, inventory management, and marketing platforms. This integration streamlines workflows and ensures a cohesive customer journey across all touchpoints.

Is there a risk of errors with Conversation AI?

Conversation AI is designed to provide consistent and accurate responses, reducing the risk of human error. However, it is essential to regularly update and refine the AI's knowledge base to maintain accuracy and relevance.

How quickly can Conversation AI be deployed?

The deployment process is straightforward and can often be completed within the same business day, depending on the complexity of the setup and the volume of data to be integrated. Our team ensures a smooth installation and testing phase to get your AI operational as quickly as possible.

How do you ensure the AI maintains data privacy and security?

Conversation AI adheres to strict data privacy and security standards. All customer interactions and data are encrypted and stored securely, ensuring compliance with relevant regulations and protecting customer information.

New Bern, NC, USA
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